Chat With Us Live 5 AM to 11 PM PST
Live Chat is the fastest way to reach us. Coasterbot (our chatbot) will try to answer your question first, and if it can’t you can ask for a “real person” at any time. We have Guest Relations Team Members standing by from 5 AM until 11 PM PST every day. To access live chat, click the “Chat Now” button on the bottom of any page.
Send Us A Note
If you have questions about the park or need assistance with anything at all, we’re here to help. You can reach us by phone, email or regular mail. We look forward to hearing from you. Simply choose a category and complete the form below. We will try to get back to you as soon as possible, but please allow up to one week for a response. If you need a faster response, please use one of the phone numbers below.
By Phone
Our phone number is (707) 644-4000 x161
Once our automated system picks up, press “1” for park assistance and information. Then you can press:
1 – Six Flags Discovery Kingdom Information and Assistance
2 – Six Flags Hurricane Harbor Concord Information and Assistance
4 – Employee Directory
7 – Human Resources and Employee Services
Please note: Our operators are available during regular business/park hours. When we are very busy you may have to hold for a significant period of time. Contacting us via the form above is usually faster and more convenient.
MEMBERSHIP ASSISTANCE: The Membership program is a nationally administered program with limited direct park support. For help with your Membership please visit sixflags.com/membership. From there you can cancel, make a payment, or receive any other personal assistance you may require.
By Mail
Six Flags Hurricane Harbor Concord
Janine Durette, Park President
1950 Waterworld Parkway
Concord, CA 94520