Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.
Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations must obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org. The registration process requires the information listed below be uploaded into a secure online portal. Once a Guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to the Ride Information Center (Guest Services) inside each park to receive any necessary accommodations.
COVID-19 Mask Policy
Masks are not required for guests while they are in the park. NOTE: Acrylic face shields may NOT be worn on ANY attractions. Guests may wear masks on select attractions if they choose.
Certified Autism Center TM
Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service and our team members are currently undergoing the certification process. We will be ready to welcome you as a Certified Autism Center in early spring. We will continue to update this page as more information is available.
This Six Flags Guest Safety and Accessibility Guide includes important information to assist Guests with planning their visit to the park and enjoy its various attractions, rides, services and amenities. In this Guide, Guests will find specific information for individuals with disabilities along with general policies and guidelines.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should visit Guest Relations.
Our goal is to safely accommodate the needs of all Guests. Our policies comply with the Americans with Disabilities Act (ADA) and applicable state laws.
Six Flags’ Attraction Accessibility Program is designed to accommodate Guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safety. Our ridership criteria (set forth on page 15 of this Guide) is based on the requirements of the attraction manufacturer and the ability of Guest to utilize all safely restraints and devices as designed while maintaining the proper riding position throughout the duration of the ride. It is our policy to allow anyone to ride who meets all of these requirements and does not cause or create a legitimate safety concern to herself/himself or others. Our Attraction Accessibility Program matches the individual abilities of our Guests to the ridership criteria for each attraction.
The Attraction Accessibility Program is an accommodation designed to provide equal access to Park attractions and not to bypass other Guests waiting in the standard queue.
The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:
Guests can visit our Guest Relations to obtain Six Flags’ Safety & Accessibility Guide to review the rider requirements of each ride or attraction.
Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations must obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org. The registration process requires the information listed below be uploaded into a secure online portal. Once a Guest has filled out the online application and uploaded the necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to the Guest Relations.
Note: Only IBCCES can issue the IBCCES Accessibility Card, and not Six Flags.
For your convenience, wheelchair rentals are also available next to the lockers after the Entry Plaza. The fee for a standard wheelchair is $25 plus a $25 deposit, and an Electronically Controlled Vehicle (ECV) is $55.00 plus a $25 deposit. Because there are a limited number of wheelchairs and ECVs for rent, we suggest you bring your own and/or come early to ensure availability.
Guests may also use their own wheelchairs or ECV’s. If you need to take the rented wheelchair or ECV outside of the park, a Team Member escort is necessary to do so. Please ask for assistance at the park Exit. Battery recharging is also available at the Rental Center.
Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties.
Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.
Service animals must be housebroken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park. Service animals are welcome in most locations of the park. Most of our rides are not equipped or designed for accessibility to service animals. Therefore, a member of your party must be available to stay with the animal while you ride.
Guests may take advantage of our Kid Swap policy for staying with their service animal. However, park Team Members will not take responsibility for, or provide care to any service animal. Refer to the section on Kid Swap for more information.
Further, the Park has service animal relief areas which are designated on the Park Map for the convenience of guests and their service animals.
Frontier City does not have kennels please make arrangements prior to arrival if you require pet services.
Frequently Asked Questions
Yes, to receive helpful accommodations, they will visit the Guest Relations to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).
No. Please bring doctor’s notes for the first visit. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests must complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.
A doctor’s note will only be required for your next visit. We will make a notation in our system for all future visits. Only the nature of the document (e.g. medical attestation, etc), the personal identification information and the name of the employee who did the verification will be recorded in the system. (Remember that guests who request the Attraction Accessibility Pass that do not have a disability or impairment will be in violation of our Guest Code of Conduct and may be subject to civil penalties.)
The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.
Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.
Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability. We only require an Individual Accessibility Card (IAC) indicating that your disability or other impairment prevents you from standing in a ride queue for extended periods of time.
The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.
We sincerely apologize for this inconvenience, however, an increasing number of guests are abusing the accessibility system and we want to ensure that we meet the needs of guests with disabilities who cannot wait in lines. We are happy to issue you a courtesy pass for this visit, however, a doctor’s note will be required on your next visit to obtain an Attraction Accessibility Pass.
The doctor’s note must include the name of the individual requesting the Attraction Accessibility Pass, doctor’s name, address, phone number and his/her signature on their letter head that includes their medical ID number, along with a statement indicating the guest has a disability or other qualifying impairment that prevents the guest from waiting in a standard queue. Please note that the nature of the disability should not be provided in the doctor’s note. If the disability is of a temporary nature, the doctor’s note should state the time period of the temporary disability as well as that of the functional limitation. A photo identification must be presented at the time of issuances, (for children 12 and under, photo ID of the parent or guardian would be accepted).
All guests must register for the new IBCCES program prior to visiting the Guest Relations for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online.
The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.
You must apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.
Any guest who wishes to receive helpful accommodations must first apply and receive the card before visiting the Guest Relations.
Yes, everyone who wishes to receive helpful accommodations must apply for the card before visiting the Guest Relations.
No – Guests must complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.